Restaurant & KOT Billing
Table Orders, KOT and Kitchen Display
in One Billing App
Turn on Restaurant Mode and the Khata Billing POS works as a table-order system. Each table keeps its own running order, saved online, so every waiter, cashier and kitchen screen sees the same order. Send new items to the kitchen as a KOT (Kitchen Order Ticket), print it on your thermal printer or show it on the Kitchen Display, and bill the table from the POS when the guests are done.
What You Can Do
Everything a busy restaurant needs between the order and the bill.
- Keep a running order for each table, shared live with all your staff
- Choose Dine-in, Takeaway or Delivery — it prints on the KOT
- Record the number of guests and add a kitchen note on any dish
- Send only new items to the kitchen as a numbered KOT, e.g. KOT-007
- Print KOTs on 58 mm or 80 mm paper, up to 5 labelled copies (KITCHEN, COUNTER, CAPTAIN…)
- Track every KOT on the Kitchen Display: New → Accepted → Cooking → In Progress → Ready → Served
- Cancel items after a KOT — the kitchen gets a clear CANCELLED line
- Move a running order to another free table
- Bill the table from the POS and free it for the next guests
- Decide who can send, cancel or update KOTs with staff permissions
Live Tables
One order per table, shared by all staff
KOT Printing
58 mm or 80 mm thermal slips
Kitchen Display
Timed tickets that turn amber, then red
Web & App
Browser, Android and iPhone
How It Works
Set it up once, then every order follows the same simple path.
1. Turn on Restaurant Mode
Go to Settings → Restaurant & KOT, switch on “Turn on Restaurant Mode”, choose your order types and what should happen before billing a table, then save.
2. Add your tables
Open the POS. The owner adds tables with + Add Table and names them, for example Table 1 or Terrace 2. Each table is a tab on the POS.
3. Take the order
Tap a table and add items. Pick Dine-in, Takeaway or Delivery, enter the number of guests if you use it, and type a note on any dish, such as less spicy.
4. Send the KOT
Tap KOT (Ctrl + K on a computer), add kitchen remarks if needed, then choose Send only or Send & Print. Only items not sent before go on the new KOT.
5. Kitchen updates the ticket
On the Kitchen Display the kitchen taps Accept, Start Cooking, In Progress and Mark Ready. The POS shows which tables have food ready.
6. Bill the table
Take payment from the POS. The bill is saved like any POS sale — invoice number, GST, stock and payment work the same way — and the table becomes free for the next guests.
Who It Is For
Any food business where orders go from a counter or table to a kitchen.
Free vs Premium
Restaurant Mode itself is free. Premium adds more tables, staff logins and more devices.
| Feature | Free | Premium |
|---|---|---|
| Restaurant Mode, live table orders, order types and guests | Included in Free | Included |
| KOTs, KOT printing, Kitchen Display and all Restaurant & KOT settings | Included in Free | Included |
| Cancel after KOT, move table, bill the table | Included in Free | Included |
| Web, Android app and iPhone app | Included in Free | Included |
| Tables (POS tabs) | Up to 2 | Up to 20 |
| Devices signed in to the owner account at the same time (e.g. POS + kitchen screen) | 2 | No device limit |
| Staff logins for captains, cashiers and kitchen, with their own permissions | Not available | Up to 10 staff |
| “Generated by KhataBilling.com” line on KOTs printed from the web | Printed | Not printed |
Premium costs ₹1,499/year, or ₹999/year with code SAVE500. See full pricing.
Good to Know
Limits and requirements, so there are no surprises after you sign up.
- Every device needs internet. Table orders are saved online; if the connection drops, the screen shows “Reconnecting…” and keeps retrying.
- Screens check for changes every 3, 5, 10 or 15 seconds — you choose this in “Live update speed”.
- Tables are the POS tabs. Only the account owner can add, rename or remove tables.
- KOTs print through the browser or phone print dialog. To print without the dialog on a kitchen computer, run that browser in kiosk-printing mode.
- Automatic paper cutting is done by your thermal printer’s driver (Paper Cut → Cut at end of page).
- The new-KOT chime plays only after one tap on the Kitchen Display — browsers block sound until then.
- Stock and GST are recorded when the table is billed, not when a KOT is sent.
- Up to 300 items per table order and up to 5 printed copies per KOT.
- Cancelling items already sent to the kitchen needs the “Table Orders & KOT → Delete” permission (the owner always has it).
- Not included: split bills, merging two tables, a floor-plan view, a KOT report after the table is billed, or a connection to food delivery apps.
Frequently Asked Questions
Is Restaurant & KOT billing free in Khata Billing?
Yes. Restaurant Mode, KOTs and the Kitchen Display are included in the Free plan, with up to 2 tables and sign-in on 2 devices at a time. Premium (₹1,499/year, or ₹999/year with code SAVE500) allows up to 20 tables, staff logins for up to 10 staff and no device limit.
Can the kitchen work without a KOT printer?
Yes. Set “After sending a KOT from POS” to “Do not print (Kitchen Display only)”. The kitchen then works from the Kitchen Display in a browser on a tablet, computer or wall screen, or in the Khata Billing app.
What happens if a customer cancels a dish after the KOT is sent?
Remove or reduce the item on the POS and confirm. The next KOT prints it under CANCELLED, and the Kitchen Display shows “CANCELLED — do not prepare”. Clearing a whole table marks its unserved KOTs as Cancelled in the kitchen. Staff need the “Table Orders & KOT → Delete” permission for this.
Can two waiters add items to the same table?
Yes. Changes from different phones and computers are merged, not overwritten. Other screens pick up the change within the live update speed you choose (3 to 15 seconds), and the table shows the name of the person who just updated it.
Which printers can I use for KOTs?
KOTs print through the normal print dialog of your browser or phone, sized for 58 mm or 80 mm thermal rolls, so you can use any printer that computer or phone can print to. For automatic paper cutting, set the printer driver’s Paper Cut option to Cut at end of page.
Does Restaurant Mode work in the mobile app?
Yes. It works on the web and in the Khata Billing app for Android and iPhone: table orders, sending KOTs, KOT history and reprint, moving tables, the Kitchen Display and the Restaurant & KOT settings.
Does Restaurant Mode work without internet?
No. Table orders are saved online so that every screen shares them. If the connection drops, the screen shows Reconnecting… and keeps retrying until the internet is back.
How do I control what each staff member can do?
In Staff → Permissions, give Table Orders & KOT (View, Add, Delete) to captains and cashiers, and Kitchen Display (KOT) (View, Edit) to the kitchen. Taking orders needs POS → View and billing needs POS → Add. Adding staff logins needs the Premium plan.
Related Features
Start Taking Table Orders — Free
Create your account, turn on Restaurant Mode in Settings and send your first KOT in minutes.
Start Using Khata Billing — 100% Free
GST Billing · Inventory · POS · Payroll · Banking · GST Reports — all in one free app